COVID-19 Library FAQ

Dear Patrons,

We are certainly in unprecedented times and it is of utmost importance that we keep our patrons well informed regarding any changes to the Library services during the COVID-19 pandemic. Please feel free to reach out if you have further questions. Thank you. We wish everyone the very best.

-EPL Staff

Below are answers to our most Frequently Asked Questions…

  • Where can I find up-to-date information about services at the library?
    • Our website will have the most up-to-date information about current services. The website is being updated continually as circumstances change. We announce many changes on our social media pages as well. Our Facebook page and website is open for all to view, no account or sign-in required.
  • What services is the Library providing right now?
      • The Library is currently offering…
      1. No-contact curbside pickups; reserve a book on our catalog (sign-in required) or by calling or email the library.
      2. 20 minute in-library appointments for browsing, computer use, printing, and faxing. Please schedule your appointment (offered on Wednesdays 1pm-5pm & Saturdays 10am-2pm) by contacting the library.
      3. ILL has resumed and we can now place book orders through libraries across the state. Contact EPL if you’re looking for a book not in our collection.
      4. Socially distant outdoor events such as our October Scarecrow Contest; please register your scarecrow by contacting the library.
      5. Free extended WiFi in the parking lot.
      6. Downloadable books through Overdrive and the Libby app is always available, you just need your library card number.
      7. Creativebug online; access to thousands of craft classes; you just need your library card number.
  • When will the library ​building resume regular open hours?
    • The library director is developing a phased plan for reopening the building to regular hours. We are committed to heeding ​guidance from state & local officials about what is feasible regionally and locally. Our first priority is always the safety of our staff and patrons.
  • What should I do with library items I borrowed?
    • Please return all books, DVDs & audiobooks in our book drop. Puzzles, games and kits can be returned during curbside hours.
    • Due dates for items are being extended due to quarantining of material.
  • Can I sign up for a library card while the building is closed?
    • Yes! Visit here to sign up for a library card online.
  • How do I talk to someone at the Library if I have a question?
    • You may call, email, or send us a Facebook message.
    • While we are not in the building, we are retrieving voicemails left at 603-539-1537: please leave a message with the best time & number to reach you and we’ll call you back.